Phone, laptop and gadget repair in Wednesfield, Wolverhampton Book a repair

charging

Phone not charging? Work through this before you buy a port

A phone that will not charge is often a cable, lint, or a setting — and sometimes a port or board.

Charging port and cable during diagnosis

Try the cable in another phone. Try another cable in yours. Look into the port with a light. If you see fluff, do not dig with a pin.

When it is the port

Charge only at an angle, a connector that feels loose, or a port that no longer clicks are workshop jobs. Wireless charging working while the cable fails is a useful clue, not a diagnosis on its own.

When it is not the port

A battery that will not take a charge, a wet board, or software that has crashed during an update can look identical until the device is tested.

More advice

Next step

Bring the device in. We will tell you what we can see.

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